info@win2food.com.my
Free shipping with No Minimum Spend!
Available delivery to
Johor, Seremban, Selangor and Kuala Lumpur
only.
Login
|
Register
0
Checkout
clear
Home
About Us
Brands
Potato Crisp
Sweet Potato Crisp
Potato Crisp Thins
TOTS
Joystix
TOMO
Kola Kids
Lover
Moroll
Moroll Wafer Rolls
Bake Story
Winstars
Happy Moo
Shop by Category
Best Seller
Promotions
Biscuit
Potato Crisp
Kola Kids Cream Filled Biscuits
Cakes
Bake Story
Wafer
Mini Wafer
Wafer Stick
Cereal
Winstars
Corn Snack
Magic Crunch Corn Snack
Win 2 Sticks
Pop Corn
Toki
Magic Chicken
Biscuit Sticks
Joystix
TOMO
Others
Choco/Vanilla Lover
Happy Moo
FAQs
Policy
Testimonial
Contact Us
Home
About Us
Brands
Shop by Category
FAQs
Policy
Testimonial
Contact Us
home
>
FAQs
FAQs
What are your delivery options?
We deliver throughout Johor, Melaka, Selangor and N.Sembilan only. Free shipping with no minimum spend.
What are your payment options?
We take payment using the following options:
Online banking
Credit/ Debit card including Mastercard and Visa
Cash (Self collect)
Are your card processing methods secure?
Card transactions are processed by iPay88 secure servers. We do not capture card details on our own site. We do not retain your card details in any format.
How do I know if my order has been received?
You should receive an automatic email confirmation from us once your payment has been processed and a confirmation from either iPay88 to confirm a successful transaction. If you do not receive any type of confirmation via email and are concerned if we have received your order please call us at
+6016 716 5089
or email us at
info@win2food.com.my
and we will confirm if we have received your order.
What if my delivery doesn't arrive when expected?
The cut off time for orders to be processed for next day delivery is 2pm Monday to Friday. Delivery usually takes about 7 days to 14 days.
Where orders are received at a weekend, they will be processed on the next working day ie. Monday with the exception of Johor Bahru’s public holiday.
Your goods are shipped with a third-party courier- transport. In the unlikely event that a problem occurs with your delivery, or you do not receive your goods when expected, please contact us between 8am and 6pm Monday to Friday at
+6016 716 5089
or
info@win2food.com.my
and we will track your order immediately.
How do I receive a tax invoice?
Your tax invoice is normally dispatched with your goods. In the unlikely event that you do not receive a tax invoice with your goods, please contact us and we will immediately provide a replacement.
Can I collect my order?
You are welcome to collect your order from us; However, you must contact us for arrangement/appointment prior to pick up.
Our shop address is:
No.6, Jalan Tahana, Kawasan Perindustrian Tampoi, 80350 Johor Bahru, Johor, Malaysia.
Phone:
+6016 716 5089
Business Hour:
Weekdays: 9:00AM - 6:00PM
Saturday: 9:00AM - 1:00PM
Sunday: Closed
ISO Certification